--- title: "Ordering.co Feature: Livechat" description: LiveChat is a customer service tool that allows businesses to communicate with their customers in real-time via a chat widget on their website. image: https://blog.ordering.co/hubfs/Blog%202023/Livechat.jpg --- **[Franchises](https://www.orderingplus.com/)**   [![OrderingLogo](https://blog.ordering.co/hs-fs/hubfs/Website/Logos/OrderingLogo.png?width=178&height=48&name=OrderingLogo.png "OrderingLogo")](https://blog.ordering.co/) [![OrderingLogo](https://blog.ordering.co/hs-fs/hubfs/Website/Logos/OrderingLogo.png?width=200&height=54&name=OrderingLogo.png "OrderingLogo")](https://blog.ordering.co/) - What’s New 🔴 - [Integrate Square POS](https://www.ordering.co/integrate-square-pos-with-ordering) - [Table Reservations](https://www.ordering.co/table-reservations) - [Custom Orders](https://www.ordering.co/custom-orders-on-demand-errand-service) - [Gloriafood for Agencies](https://www.ordering.co/gloriafood-alternative-for-agencies) - [Migrate from Gloriafood](https://www.ordering.co/move-your-restaurant-to-ordering-in-a-day-from-gloriafood) - [Source Code](https://www.ordering.co/source-code-ordering-license) - [Customer Fees](https://www.ordering.co/customer-fees-marketplace-pricing-lever) - [Shipday Integration](https://www.ordering.co/shipday-integration-with-ordering) - Platform - Ordering Suite - [Ordering Suite Overview](https://www.ordering.co/ordering-suite) - [Ordering Website](https://www.ordering.co/en-us/ordering-suite#ordering-website) - [Customer App](https://www.ordering.co/en-us/ordering-suite#Customer-app) - [Ordering Kiosk](https://www.ordering.co/en-us/ordering-suite#Ordering-kiosk) - [Call Center](https://www.ordering.co/en-us/ordering-suite#Call-Center) - Delivery Suite - [Delivery Suite Overview](https://www.ordering.co/delivery-suite) - [Driver App](https://www.ordering.co/en-us/delivery-suite#Driver-app) - [Delivery Automation](https://www.ordering.co/en-us/delivery-suite#automated-logistics) - [Delivery Dashboard](https://www.ordering.co/en-us/delivery-suite#delivery-dashboard) - [3rd Party Logistic Companies](https://www.ordering.co/en-us/delivery-suite#PartyLogisticsCompanies) - Marketing & Loyalty - [Marketing & Loyalty Suite Overview](https://www.ordering.co/marketing-loyalty-suite) - [Advanced Offers](https://www.ordering.co/en-us/marketing-loyalty-suite#advanced-offers) - [Marketing Wallet](https://www.ordering.co/en-us/marketing-loyalty-suite#wallet) - [Cart Recovery](https://www.ordering.co/en-us/marketing-loyalty-suite#cart-recovery) - [SEO Tools](https://www.ordering.co/en-us/marketing-loyalty-suite#seo-tools) - [Landing Pages](https://www.ordering.co/en-us/marketing-loyalty-suite#landing-pages) - [Ad Banners](https://www.ordering.co/en-us/marketing-loyalty-suite#ad-banners) - Business Intelligence - [Business Intelligence Suite Overview](https://www.ordering.co/business-intelligence) - [Management Tools](https://www.ordering.co/en-us/business-intelligence#management-tools) - [Driver Analytics](https://www.ordering.co/en-us/business-intelligence#driver-analytics) - [Invoice Manager](https://www.ordering.co/en-us/business-intelligence#invoice-manager) - [Advanced Reports](https://www.ordering.co/en-us/business-intelligence#advanced-reports) - [Business Analytics](https://www.ordering.co/en-us/business-intelligence#business-analytics) - Integrations - [Integrations Suite Overview](https://www.ordering.co/integrations-suite) - [3rd Party POS](https://www.ordering.co/en-us/integrations-suite#third-pos) - [3rd Party Marketplace](https://www.ordering.co/en-us/integrations-suite#third-marketplace) - [Payment Gateway ](https://www.ordering.co/en-us/integrations-suite#payment-gateway) - [3rd Logistics Solution](https://www.ordering.co/en-us/integrations-suite#delivery-logistics) - [+5,000 Apps](https://www.ordering.co/en-us/integrations-suite#zapier-integration) - [White Labeled Products](https://www.ordering.co/white-labeled-products) - [Live Demos](https://www.ordering.co/ordering-demos-request) - [All features](https://www.ordering.co/all-features-ordering) - [Downloads](https://www.ordering.co/downloads) - [Payment Gateways](https://www.ordering.co/payment-gateway-integrations) - Solutions - [Custom Templates](https://www.ordering.co/create-a-tailor-made-ordering-platform) - [Local Stores Marketplace](https://www.ordering.co/local-store) - [Groceries Platform](https://www.ordering.co/groceries) - [Startup](https://www.ordering.co/startup) - [Delivery Companies](https://www.ordering.co/delivery-company) - [Business-to-Business](https://www.ordering.co/business-to-business) - [Enterprise](https://www.ordering.co/enterprise) - [Custom Projects](https://www.ordering.co/custom-projects) - [52 Scalable Business Models](https://www.ordering.co/52-scalable-business-model-ideas) - [Make Money](https://www.ordering.co/marketplace-monetization-96-ways-to-make-money) - [Pricing](https://www.ordering.co/pricing) - [Live Demos](https://www.ordering.co/ordering-demos-request) - [Get a Free Demo](https://www.ordering.co/platform-demo-and-pricing) [![Live Demos](https://no-cache.hubspot.com/cta/default/6130635/76e6d512-ee3f-4988-b462-d1761ba3d94c.png)](https://cta-redirect.hubspot.com/cta/redirect/6130635/76e6d512-ee3f-4988-b462-d1761ba3d94c)[![Contact](https://no-cache.hubspot.com/cta/default/6130635/0334d123-3434-4948-9ed1-17cfb8b45959.png)](https://cta-redirect.hubspot.com/cta/redirect/6130635/0334d123-3434-4948-9ed1-17cfb8b45959) - What’s New 🔴 - [Integrate Square POS](https://www.ordering.co/integrate-square-pos-with-ordering) - [Table Reservations](https://www.ordering.co/table-reservations) - [Custom Orders](https://www.ordering.co/custom-orders-on-demand-errand-service) - [Gloriafood for Agencies](https://www.ordering.co/gloriafood-alternative-for-agencies) - [Migrate from Gloriafood](https://www.ordering.co/move-your-restaurant-to-ordering-in-a-day-from-gloriafood) - [Source Code](https://www.ordering.co/source-code-ordering-license) - [Customer Fees](https://www.ordering.co/customer-fees-marketplace-pricing-lever) - [Shipday Integration](https://www.ordering.co/shipday-integration-with-ordering) - Platform - Ordering Suite - [Ordering Suite Overview](https://www.ordering.co/ordering-suite) - [Ordering Website](https://www.ordering.co/en-us/ordering-suite#ordering-website) - [Customer App](https://www.ordering.co/en-us/ordering-suite#Customer-app) - [Ordering Kiosk](https://www.ordering.co/en-us/ordering-suite#Ordering-kiosk) - [Call Center](https://www.ordering.co/en-us/ordering-suite#Call-Center) - Delivery Suite - [Delivery Suite Overview](https://www.ordering.co/delivery-suite) - [Driver App](https://www.ordering.co/en-us/delivery-suite#Driver-app) - [Delivery Automation](https://www.ordering.co/en-us/delivery-suite#automated-logistics) - [Delivery Dashboard](https://www.ordering.co/en-us/delivery-suite#delivery-dashboard) - [3rd Party Logistic Companies](https://www.ordering.co/en-us/delivery-suite#PartyLogisticsCompanies) - Marketing & Loyalty - [Marketing & Loyalty Suite Overview](https://www.ordering.co/marketing-loyalty-suite) - [Advanced Offers](https://www.ordering.co/en-us/marketing-loyalty-suite#advanced-offers) - [Marketing Wallet](https://www.ordering.co/en-us/marketing-loyalty-suite#wallet) - [Cart Recovery](https://www.ordering.co/en-us/marketing-loyalty-suite#cart-recovery) - [SEO Tools](https://www.ordering.co/en-us/marketing-loyalty-suite#seo-tools) - [Landing Pages](https://www.ordering.co/en-us/marketing-loyalty-suite#landing-pages) - [Ad Banners](https://www.ordering.co/en-us/marketing-loyalty-suite#ad-banners) - Business Intelligence - [Business Intelligence Suite Overview](https://www.ordering.co/business-intelligence) - [Management Tools](https://www.ordering.co/en-us/business-intelligence#management-tools) - [Driver Analytics](https://www.ordering.co/en-us/business-intelligence#driver-analytics) - [Invoice Manager](https://www.ordering.co/en-us/business-intelligence#invoice-manager) - [Advanced Reports](https://www.ordering.co/en-us/business-intelligence#advanced-reports) - [Business Analytics](https://www.ordering.co/en-us/business-intelligence#business-analytics) - Integrations - [Integrations Suite Overview](https://www.ordering.co/integrations-suite) - [3rd Party POS](https://www.ordering.co/en-us/integrations-suite#third-pos) - [3rd Party Marketplace](https://www.ordering.co/en-us/integrations-suite#third-marketplace) - [Payment Gateway ](https://www.ordering.co/en-us/integrations-suite#payment-gateway) - [3rd Logistics Solution](https://www.ordering.co/en-us/integrations-suite#delivery-logistics) - [+5,000 Apps](https://www.ordering.co/en-us/integrations-suite#zapier-integration) - [White Labeled Products](https://www.ordering.co/white-labeled-products) - [Live Demos](https://www.ordering.co/ordering-demos-request) - [All features](https://www.ordering.co/all-features-ordering) - [Downloads](https://www.ordering.co/downloads) - [Payment Gateways](https://www.ordering.co/payment-gateway-integrations) - Solutions - [Custom Templates](https://www.ordering.co/create-a-tailor-made-ordering-platform) - [Local Stores Marketplace](https://www.ordering.co/local-store) - [Groceries Platform](https://www.ordering.co/groceries) - [Startup](https://www.ordering.co/startup) - [Delivery Companies](https://www.ordering.co/delivery-company) - [Business-to-Business](https://www.ordering.co/business-to-business) - [Enterprise](https://www.ordering.co/enterprise) - [Custom Projects](https://www.ordering.co/custom-projects) - [52 Scalable Business Models](https://www.ordering.co/52-scalable-business-model-ideas) - [Make Money](https://www.ordering.co/marketplace-monetization-96-ways-to-make-money) - [Pricing](https://www.ordering.co/pricing) - [Live Demos](https://www.ordering.co/ordering-demos-request) - [Get a Free Demo](https://www.ordering.co/platform-demo-and-pricing) Ordering Blog #### Share this [Share on Twitter ](https://twitter.com/share?url=https://blog.ordering.co/ordering.co-feature-livechat&text=Ordering.co%20Feature:%20Livechat) [Share on Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://blog.ordering.co/ordering.co-feature-livechat&t=Ordering.co%20Feature:%20Livechat) [Share on LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.ordering.co/ordering.co-feature-livechat&t=Ordering.co%20Feature:%20Livechat) # Ordering.co Feature: Livechat ![Livechat](https://blog.ordering.co/hs-fs/hubfs/Blog%202023/Livechat.jpg?width=900&height=600&name=Livechat.jpg) LiveChat is a customer service tool that allows businesses to communicate with their customers in real time via a chat widget on their website. Ordering.co is ready to connect with your Livechat account and integrate a chat for support or sales in your platform. It’s an effective way to provide immediate support to customers and resolve any issues they may have while they’re on your website. When it comes to online ordering, LiveChat can be a valuable tool for businesses. Here are a few ways LiveChat can improve the online ordering experience for both the business and the customer: Quick resolution of issues: With LiveChat, customers can get immediate assistance with any issues they may encounter while placing an order online.  This can include problems with the website, payment issues, or questions about the products. Having a LiveChat option available can help prevent abandoned carts and increase customer satisfaction. Personalized customer service: LiveChat allows businesses to provide a more personalized customer service experience. Customers can speak directly with a representative and have their questions or concerns addressed in real-time.    [→ Click here to start selling online now with Ordering.co](https://start-free.tryordering.com) Start your free trial with no strings attached, and no credit card is required.   This can lead to a more positive customer experience and increase customer loyalty. Increased conversion rates: By providing immediate assistance to customers during the online ordering process, businesses can increase their conversion rates. Customers are more likely to complete their purchase if they feel they can get quick help if they need it. Overall, LiveChat is a valuable tool for businesses that offer online ordering. It allows for quick resolution of issues, personalized customer service, and increased conversion rates.  We have that ready for you, or also we can guide you through the process of creating your own. If you’re looking to improve the online ordering experience for your customers, consider implementing LiveChat on your ordering website or customer apps. Topics: [Online Ordering](https://blog.ordering.co/tag/online-ordering) #### Share this [Share on Twitter ](https://twitter.com/share?url=https://blog.ordering.co/ordering.co-feature-livechat&text=Ordering.co%20Feature:%20Livechat) [Share on Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://blog.ordering.co/ordering.co-feature-livechat&t=Ordering.co%20Feature:%20Livechat) [Share on LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.ordering.co/ordering.co-feature-livechat&t=Ordering.co%20Feature:%20Livechat) - Recent - Topics Recent Topics - [Online Ordering (442)](https://blog.ordering.co/tag/online-ordering) - [Solutions and Use Cases (229)](https://blog.ordering.co/tag/solutions-and-use-cases) - [Marketing and Loyalty (146)](https://blog.ordering.co/tag/marketing-and-loyalty) - [Business Intelligence (91)](https://blog.ordering.co/tag/business-intelligence) - [Growth (80)](https://blog.ordering.co/tag/growth) - [Delivery Automation (37)](https://blog.ordering.co/tag/delivery-automation) [See all](https://blog.ordering.co/ordering.co-feature-livechat#) - 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Perfect for Restaurants [![Get a Demo and Pricing  ](https://no-cache.hubspot.com/cta/default/6130635/8d6ebdd0-25f9-471b-be3e-5ffc7589a66f.png)](https://cta-redirect.hubspot.com/cta/redirect/6130635/8d6ebdd0-25f9-471b-be3e-5ffc7589a66f). [![Talk to an Expert](https://no-cache.hubspot.com/cta/default/6130635/d0a49f0c-7fac-4174-b4a4-6f530122bb60.png)](https://cta-redirect.hubspot.com/cta/redirect/6130635/d0a49f0c-7fac-4174-b4a4-6f530122bb60)[![Free System Audit →](https://no-cache.hubspot.com/cta/default/6130635/aa41853f-b73d-4ebc-96af-5402e1f6a42d.png)](https://cta-redirect.hubspot.com/cta/redirect/6130635/aa41853f-b73d-4ebc-96af-5402e1f6a42d) **[Blog 💬](https://blog.ordering.co/)**   **[#1 Top-Rated All-In-One On-Demand Solution 4.9⭐️ across 349 reviews](https://ie.trustpilot.com/review/ordering.co?page=2)** Ordering.co - [Contact](https://www.ordering.co/contact-ordering) - [Quote Request](https://www.ordering.co/quote-project-request) - [Integrations](https://www.ordering.co/integrations-suite) - [Services](https://www.ordering.co/services) - [Success Stories](https://www.ordering.co/success-stories) - [Pricing](https://www.ordering.co/pricing) - [Knowledge Base](https://help.orderingplus.com/) - [Support](https://www.ordering.co/support) [Ordering Suite](https://www.ordering.co/ordering-suite) - [Ordering Website](https://www.ordering.co/en-us/ordering-suite#ordering-website) - [Marketplace Website v26](https://www.ordering.co/marketplace-website-v26) - [Customer App](https://www.ordering.co/en-us/ordering-suite#Customer-app) - [Marketplace App v26](https://www.ordering.co/marketplace-app-v26) - [Ordering Kiosk](https://www.ordering.co/en-us/ordering-suite#Ordering-kiosk) - [Call Center](https://www.ordering.co/en-us/ordering-suite#Call-Center) - [Table Reservations](https://www.ordering.co/table-reservations) [Delivery Suite](https://www.ordering.co/delivery-suite) - [Driver App](https://www.ordering.co/en-us/delivery-suite#Driver-app) - [Delivery Automation](https://www.ordering.co/en-us/delivery-suite#automated-logistics) - [Delivery Dashboard](https://www.ordering.co/en-us/delivery-suite#Delivery-Dashboard) - [3rd Party Logistic Companies](https://www.ordering.co/en-us/delivery-suite#PartyLogisticsCompanies) - [Uber Direct Integration](https://www.ordering.co/uber-direct-integration) [Marketing & Loyalty](https://www.ordering.co/marketing-loyalty-suite) - [Advanced Offer](https://www.ordering.co/en-us/marketing-loyalty-suite?hsCtaTracking=60309b0b-86af-469d-9419-b0894a52c023%7Cb8d6e1a9-2be0-4cd1-a893-bd561e6c7eac#advanced-offers) - [Marketing Wallet](https://www.ordering.co/en-us/marketing-loyalty-suite?hsCtaTracking=60309b0b-86af-469d-9419-b0894a52c023%7Cb8d6e1a9-2be0-4cd1-a893-bd561e6c7eac#wallet) - [Cart Recovery](https://www.ordering.co/en-us/marketing-loyalty-suite?hsCtaTracking=60309b0b-86af-469d-9419-b0894a52c023%7Cb8d6e1a9-2be0-4cd1-a893-bd561e6c7eac#cart-recovery) - [SEO Tools](https://www.ordering.co/en-us/marketing-loyalty-suite?hsCtaTracking=60309b0b-86af-469d-9419-b0894a52c023%7Cb8d6e1a9-2be0-4cd1-a893-bd561e6c7eac#seo-tools) - [Landing Pages](https://www.ordering.co/en-us/marketing-loyalty-suite?hsCtaTracking=60309b0b-86af-469d-9419-b0894a52c023%7Cb8d6e1a9-2be0-4cd1-a893-bd561e6c7eac#landing-pages) - [Ad Banners](https://www.ordering.co/en-us/marketing-loyalty-suite?hsCtaTracking=60309b0b-86af-469d-9419-b0894a52c023%7Cb8d6e1a9-2be0-4cd1-a893-bd561e6c7eac#ad-banners) [Business Intelligence](https://www.ordering.co/business-intelligence) - [Management Tools](https://www.ordering.co/business-intelligence#management-tools) - [Driver Analytics](https://www.ordering.co/en-us/business-intelligence#driver-analytics) - [Invoice Manager](https://www.ordering.co/en-us/business-intelligence#invoice-manager) - [Advanced Reports](https://www.ordering.co/business-intelligence#advanced-reports) - [Business Analytics](https://www.ordering.co/en-us/business-intelligence#business-analytics) [Solutions](https://www.ordering.co/solutions) - [Local Store Marketplace](https://www.ordering.co/local-store) - [Groceries Platform](https://www.ordering.co/groceries) - [Startup](https://www.ordering.co/startup) - [Delivery Companies](https://www.ordering.co/delivery-company) - [Business-to-Business](https://www.ordering.co/business-to-business) - [Enterprise](https://www.ordering.co/enterprise) - [Custom Projects](https://www.ordering.co/custom-projects) [Migrate To Ordering](https://www.ordering.co/migrate-to-ordering) - [Migrate from Bigcommerce](https://www.ordering.co/migrate-from-bigcommerce-to-ordering) - [Migrate from Shopify](https://www.ordering.co/migrate-from-shopify-to-ordering) - [Migrate from Wix](https://www.ordering.co/migrate-from-wix-to-ordering) - [Migrate from Squarespace](https://www.ordering.co/migrate-from-squarespace-to-ordering) - [Migrate from Etsy](https://www.ordering.co/migrate-from-etsy-ordering) - [Migrate from Woocomerce](https://www.ordering.co/migrate-from-woocommerce-to-ordering) Clones & Growth - [UberEats Clone](https://www.ordering.co/uber-eats-clone-platform) - [Ordering vs Vibe Coding](https://www.ordering.co/vibe-coding-feels-fast.-until-it-costs-you-months) Alternatives - [Ordering vs OlO](https://www.ordering.co/orderingco-vs-olo) - [Ordering vs Hyperzod](https://www.ordering.co/hyperzod-alternative-ordering-co-free-marketplace-migration) - [Gloriafood for Agencies](https://www.ordering.co/gloriafood-alternative-for-agencies) - [Ordering vs All](https://www.ordering.co/ordering-vs-competitors) Integrations - [Integrate Square POS](https://www.ordering.co/integrate-square-pos-with-ordering) - [StreamOrders Integration](https://www.ordering.co/connect-streamorders-to-ordering) - [Simphony POS](https://www.ordering.co/simphony-pos-integration) - [Shipday Integration](https://www.ordering.co/shipday-integration-with-ordering) - [Uber Direct](https://www.ordering.co/uber-direct-integration) - [Payment Gateways](https://www.ordering.co/payment-gateway-integrations) - [POS Integrations](https://www.ordering.co/connect-your-pos.-sync-everything) - [Rappi, Deliverect & Uber Eats.](https://www.ordering.co/launch-third-party-sales-channels) - [Pickerexpress, Uber Direct, DoorDash Drive, Lalamove & Yango](https://www.ordering.co/launch-third-party-delivery-solution) - [Connect StreamOrders to Ordering.co](https://www.ordering.co/connect-streamorders-to-ordering) Scalable Business Ideas - [52 Business Ideas](https://www.ordering.co/52-scalable-business-model-ideas) - [Marketplace monetization 96 ways to make money](https://www.ordering.co/marketplace-monetization-96-ways-to-make-money) Latest Releases - [Custom Orders](https://www.ordering.co/custom-orders-on-demand-errand-service) - [Source Code](https://www.ordering.co/source-code-ordering-license) - [StreamOrders Integration](https://www.ordering.co/connect-streamorders-to-ordering) - [Customer Fees](https://www.ordering.co/customer-fees-marketplace-pricing-lever) - [Shipday](https://www.ordering.co/shipday-integration-with-ordering) Copyright © 2026 Ordering - Create e-commerce Apps and Websites with your brand. 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