Written by Ordering | Feb 27, 2018 12:11:30 PM
Increase your Revenue
These days, most restaurants make use of apps for convenience and marketing purposes, but it is essential to make sure that the apps keep customers coming back for more.
Optimizing the potential of an app can be done by including standard features, updating content often, using exclusive offers and communicating with push notifications.
Basic Features
Essential features include tools such as menus and restaurant information and also critical functions for maximizing usage for a food ordering app for restaurants, such as the ability to pay through the app and possible utilization of user profiles to further enhance the speed with which frequent customers place orders.
It’s also a great idea to include delivery and preparation tracking systems to give customers as much up-to-date information about their rules as possible.
Frequent Updates
It’s usually not a good idea to create an app for people to use and forget about it once it hits the marketplace. Frequently updating the app keeps it from seeming stale over time and small changes in design, mainly seasonal or holiday themes, will save customers browsing to see what’s new.
The changes don’t have to be significant–no one expects an entirely new app every quarter–but small additions and alterations here and there ensure the app remains fresh and inviting.
App-Exclusive Deals
Exclusive deals can often be implemented hand-in-hand with frequent updates. Combo deals and daily specials work well in keeping business active, especially for restaurants, so offering deals exclusive to the app will boost customer returns and bring new opportunities due to word of mouth. It works particularly well with seasonal dishes and new arrivals.
Not every exclusive deal will perform as well as another deal, but merely having them as options will keep curiosity alive, ensuring increased frequency in app usage overall.
Push Notifications
Providing the icing on the metaphorical cake are push notifications. They provide restaurants with the most efficient and direct method of communicating with their customers, all with a simple press of a button.
These notifications can be used to alert customers to brand new menu items, changes in the app itself, and current deals that worked. On the other hand, push notifications can also be used to update app users on restaurant information–perhaps a closure for an upcoming holiday or reduced parking space due to remodeling. Whatever the case may be, push notifications a sure way to get users to at least look at the app one way or another.
The best way to get the most use from a food ordering app for restaurants is to make sure customers use the app frequently.
It can be achieved by including all of the industry essential app features, making small updates to the app periodically, offering exclusive deals made through the app itself, and maintaining active communication with the users of the app. Maintain an active presence in and through the app, and the customers are sure to keep the interest up.